Wednesday, December 31, 2008

Curse you, Zune gods!

Last night (actually early this morning) I discovered my Zune 30 frozen on the logo screen. I thought it was related to the issues that I had with it during my recent trip to Asia. The two times it froze there (while I was trying to switch songs), draining the battery and restarting seemed to get things back to normal. This time that didn't work. I've spent the last couple of hours looking up Zune freeze fixes, and even tried disconnecting the battery (which requires popping open the case).

I eventually found a couple of articles which lead me to believe that I'm not the only one with this problem, and it is actually a bit of an epidemic (I hesitate to use that word since so few people actually own Zunes). See http://mobilitysite.com/2008/12/z-day-hits-zune-30s/ and http://gizmodo.com/5121311/30gb-zunes-failing-everywhere-all-at-once. Microsoft even posted the following Zune service status:
Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We’re aware of the problem and are working to correct it. The Zune Social might be slow or inaccessible. Sorry for the inconvenience, and thanks for your patience!
My brother Chike ran into this DIY fix: http://gizmodo.com/5121618/how-to-revive-dead-zunes-30s. I'm a little hesitant to try it, since Microsoft is working on a fix. But then again, my Zune is already well past warranty and I already opened it up. I hope they come out with some direction soon, so that I can start listening to my Zune soon.

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